Warranty Policy & Form

OWNER WARRANTY 

SURE FLAME PRODUCTS Warrants its products against defects in material and workmanship for a period of THREE YEARS after being placed into service.  The warranty covers only malfunctions resulting from defects in material or workmanship. 

 THE WARRANTY DOES NOT COVER
1) Malfunction resulting from misuse, negligence, alteration, accident, or lack ofperformance of required maintenance services.
2) Loss of time, inconvenience, loss of use or other consequential damages. labor is reviewed on a case by case basis.
3) Any transportation charges in connection with the replacement or repair of defective parts.
4) Standard wear items such as flame rods, igniters, filters etc.

THE FOLLOWING MUST BE COMPLETED AT THE TIME OF PURCHASE AND SIGNED BY THE CUSTOMER TO VALIDATE WARRANTY, AND THIS SHEET RETURNED TO:

SURE FLAME , 4115 18 AVE. NO. LETHBRIDGE, ALTA, CAN. T1H 5G1.

Or emailed to warranty@SUREFLAME.CA

Download Sure Flame Warranty Policy (PDF)