SAFE. TOUGH. RELIABLE.
Thank you! Your warranty claim has been submitted.
Sure Flame Products Warranty Policy
Standard Warranty Coverage
Combustion Chamber/Exchanger Warranty Coverage
Replacement Parts Warranty Coverage
Warranty Limitations and Exclusions
Any malfunction resulting from misuse, negligence, alteration, accident or failure due to lack of proper and reasonable maintenance will void any and all warranty claims.
Sure Flame warranty does not cover any labor costs, travel time, loss of use expense, shipping expense or any other consequential damages resulting from a product or part failure. Wear items such as belts, flame rods, filters, etc. are excluded from warranty coverage.
United States Warranty Claims
All warranty claims for Sure Flame products purchased in the United States of America are processed through our USA distributor - Heat Wagon.